Privacy Policy

[November 2025]

At Diskount Zone, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect and process the following information:

Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Order information
  • Payment details (processed securely through our payment provider; we do not store card details)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Cookies (see Cookies Policy)

Order & Support Information

  • Order history
  • Customer service communications
  • Return or refund requests

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send shipping updates or notifications
  • Improve our website and services
  • Detect fraud or unauthorized activity
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Payment processors (secure checkout providers)
  • Royal Mail, DPD, or 3rd party couriers for delivery
  • IT and website service providers
  • Compliance and legal authorities (when required)

We never sell your personal information to third parties.

Data Security

We use secure servers, encrypted connections (SSL), and industry-standard security protocols to protect your data.

Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion
  • Object to processing
  • Withdraw consent
  • Request a copy of your data

Email: diskountzone@gmail.com

Contact Us

If you have questions about this policy or how your data is handled, contact us at:
diskountzone@gmail.com

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